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  EPC's WebRider Custom Web Design Team--  Our Frequently Asked Questions...
WebRider Design Team:  Custom Website Design and More...

The Process of Creating Your Website...
Your Custom Website Design Journey begins with a simple Email or phone call to give us a basic description of what you're looking for in general. 

During this contact, we discuss general cost, options that are available, and get an overall feel for what kind of website you're looking at providing for your organization and business. A meeting between EPC and your company or organization is then scheduled, and the adventure begins.

 

The First step of your website being created is to have a meeting which is the first meeting to discuss what features you'd like included on your website.  Our representatives would be happy to either meet with you at our facility, or we can come onsite to your organization or company site.  Eventually a bullet list of items is generated from our discussion to provide you with what will be an effective web presence.  Your EPC Websales Representative will take that information back to our offices where it is reviewed and gauged for cost.

   

Our EPC's Websales staff then generates an overall bid (see a sample bid), based on our general costs, and the features that you're interested in having on your website.  As you can imagine, no two websites are the same, and as such, pricing for different web solutions varies.  Your bid contains costs for everything involved in the creation process from website hosting, to construction of your website, to any additional options that you might have referenced in our initial meeting..  After you review your bid (usually sent either via Email or fax) you can fax it back to us with a signature verifying cost and services details.  Often we receive payment in full, however it is more common to get half the total cost on start up, and the remaining balance upon completion of your website.  At this point we also create a "Customer To-Do List' (see a sample to-do-list) that provides our customers with a detailed online listing of items that you as a customer need to provide to us so that we can "fill in the blanks" of content on your constructed website.  Any date of completion is completely dependant on the customer's completion of their provided to-do list.

   

The WebRider Team then provides you a "snapshot" of what your website will look like.  In general, this will in corporate the logo, the color scheme and general look of your website, which we can tweak according to the proposed outlines in your WebRider Bid Sheet.  You also get to view all of this via a browser window, online, so that you will always have a great idea of what you're website content will look like on-screen before it's ever created.  When all criteria and physical make-up of your website are completed to your satisfaction, you provide us with "the green light," and the WebRider Staff kicks into high gear.

   

Your Green Light allows our technical, programming and web design staff to "begin construction" on your website (much like a building is created), utilizing the content listed in detail on your Customer To-Do List (see a Sample To-Do List) to compile completed web content for your website.  Usually we'll provide your website in 30 days or less, after receiving all of your website's "To-Do List" contents.  One of the best parts of all of this for the customer, is all of this happens online, so that you get to see your website completed, step-by-step, to see that you really are getting your money's worth from EPC's WebRider Design Team.

   

As your site nears completion, you're able to check out each day to see your website's contents come together, and contact us with alterations as we go.  Please remember that additional alteration outside the agreed to bid arrangement will alter the cost.  When the site is "complete" you and your WebRider Design Team Representative will be in constant contact (either electronically or via telephone) to ensure that your needs and wants are taken care.  Just like anything else, communication is the number one priority.  Finally comes the time for your website to go "Live..."

   

Often times, depending on how quickly the information from your Customer To-Do List is provided, your website can be completed and Live sooner than the projected date.  When your website goes live, it's literally a "turn of a switch" that allows your website content to be viewable to the millions that are interested in seeing your website content.

   

This 6 Step process describes the general EPC WebRider Design Customer, but does not describe every customers general experience.  Each website, as you can imagine, has different detail, time-tables and items that require alterations in everything provided.

   

 

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